Terms of service
TERMS OF SERVICE
Welcome to W29 Showroom. The terms “we,” “us,” and “our” refer to W29 Showroom. W29 Showroom operates this online store and website, including the information, content, features, products, and services made available through it (the “Services”). Our store is powered by Shopify.
These Terms of Service describe your rights and responsibilities when you use our Services. By visiting, interacting with, or purchasing from our store, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.
You agree to provide accurate, current, and complete information when using the store, creating an account, or placing an order.
You are responsible for maintaining the security of your account credentials and for activity that occurs through your account.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to present product information, descriptions, images, colors, specifications, prices, and availability accurately.
Colors and product appearance may vary slightly depending on your screen, device settings, materials, manufacturing process, or natural variations in the product.
Product descriptions, availability, and specifications may be updated when necessary. We may discontinue a product or limit quantities available for purchase.
SECTION 3 - ORDERS
When you submit an order, you are making an offer to purchase the selected products.
W29 Showroom may accept, decline, modify, or cancel an order when reasonably necessary, including because of payment issues, suspected fraud, incorrect product information, stock availability, supplier availability, delivery restrictions, or pricing errors.
If an order that has already been paid is cancelled by us, the applicable payment will be refunded according to the original payment method or another appropriate method when required.
Purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING
Product prices, discounts, and promotions may change without prior notice.
The price charged will be the price displayed at checkout when the order is submitted, subject to correction of obvious errors.
Applicable taxes, shipping charges, customs charges, duties, or other costs will be displayed where available before checkout or may be charged by the applicable authority or carrier where required.
You agree to provide accurate billing and payment information for purchases made through the store.
SECTION 5 - SHIPPING AND DELIVERY
Shipping options, charges, and estimated delivery information depend on the product, destination, supplier, fulfillment location, and shipping service.
Delivery times are estimates unless specifically stated otherwise. Delays may occur because of carriers, customs processing, weather, supplier processing, or circumstances outside our reasonable control.
Products within the same order may occasionally be delivered in separate packages.
SECTION 6 - INTELLECTUAL PROPERTY
Website content created or owned by W29 Showroom, including original text, graphics, design elements, and branding, is protected by applicable intellectual-property laws.
Product names, trademarks, logos, photographs, and other materials belonging to independent brands, suppliers, licensors, or other third parties remain the property of their respective owners.
You may use the website for personal and lawful shopping purposes. You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without appropriate permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, services, or functionality supplied by third parties. These services may be subject to separate terms and privacy policies.
Your use of third-party tools is subject to the terms applicable to those services.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites or services operated by independent third parties.
We are not responsible for the content, accuracy, privacy practices, availability, or operation of independent third-party websites. Please review their terms and policies before using them or completing a transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
W29 Showroom is powered by Shopify, which provides technology that enables us to operate the online store.
Purchases made through our store are transactions between the customer and W29 Showroom. Shopify is not the seller of the products offered by W29 Showroom.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy.
Because our store is hosted by Shopify, Shopify also processes certain information required to provide and operate its ecommerce services. Information about Shopify’s privacy practices is available through Shopify’s own privacy policies.
SECTION 11 - CUSTOMER CONTENT AND FEEDBACK
If you provide reviews, suggestions, feedback, photographs, comments, or other content to us, you confirm that you have the right to provide that content and that it does not violate the rights of another person or applicable law.
We may use customer feedback for legitimate business purposes, including improving our store, products, and customer experience, subject to applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, website information may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
We may correct inaccurate information and update or cancel an affected order when reasonably necessary. If a paid order is cancelled because of such an error, the applicable payment will be refunded.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- for unlawful, fraudulent, or malicious purposes;
- to violate the intellectual-property or privacy rights of another person;
- to provide intentionally false or misleading information;
- to distribute malware, viruses, spam, phishing material, or harmful code;
- to interfere with website security or operation;
- to impersonate another person, company, or organization; or
- to use the Services in a way that violates applicable law.
SECTION 14 - TERMINATION
We may restrict or terminate access to the Services when a user materially violates these Terms, engages in unlawful activity, threatens the security of the store, or abuses the Services.
SECTION 15 - DISCLAIMER OF WARRANTIES
We aim to provide an accurate, secure, and reliable shopping experience, but we cannot guarantee that the website will always operate without interruption or technical error.
Products and Services are provided subject to applicable consumer-protection laws and any warranties that cannot legally be excluded.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, W29 Showroom will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or Services when such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
SECTION 17 - INDEMNIFICATION
Where permitted by applicable law, you agree to be responsible for losses or claims resulting from your unlawful use of the Services, violation of these Terms, or infringement of another party’s rights.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
SECTION 19 - WAIVER AND ENTIRE AGREEMENT
If we do not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.
These Terms, together with the policies displayed on the store, govern use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our consent where consent is legally required.
SECTION 21 - GOVERNING LAW
These Terms are governed by applicable laws and consumer-protection requirements. Any mandatory rights available to customers under the laws of their jurisdiction remain unaffected.
SECTION 22 - CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
The latest version will be published on this page.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service can be sent to:
W29 Showroom
Email: Contact@w29showroom.com
Business contact address: 9705 Burnet Rd, Austin, TX 78758, United States
The business contact address is not a walk-in showroom and should not be used as a return address unless customer support specifically provides written return instructions.