Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how W29 Showroom collects, uses, stores, and shares personal information when you visit w29showroom.com, place an order, create an account, or contact us.

Who we are

W29 Showroom is an online accessories retailer. Customer support is available at Contact@w29showroom.com. Our business contact address is 9705 Burnet Road, Unit 406, Austin, Texas 78758, United States.

Information we collect

Depending on how you use the store, we may collect your name, email address, telephone number when supplied at checkout, billing and delivery addresses, account details, order and return information, communications with us, device and browser information, IP address, and information about how you use the website.

Payment information is processed through Shopify and the payment providers available at checkout. W29 Showroom does not receive or store complete payment-card numbers.

How information is collected

We collect information directly from you, automatically through cookies and similar technologies, and from service providers that support the store, including Shopify, payment providers, analytics providers, delivery carriers, and product-fulfillment partners.

How we use information

To operate the website and provide customer accounts.
To process payments, orders, deliveries, returns, refunds, and customer-service requests.
To prevent fraud, protect the store, and comply with legal obligations.
To improve products, website performance, and customer experience.
To send transactional communications and, where permitted, marketing communications that can be unsubscribed from.

When information is shared

Information may be shared with Shopify, payment processors, independent brands and fulfillment partners involved in an order, delivery carriers, technology and analytics providers, professional advisers, and authorities when required by law. We share only information reasonably needed for the relevant service.

Cookies and advertising

The store uses cookies and similar technologies for essential site functions, security, remembering preferences, analytics, and advertising features when enabled. Browser settings can be used to restrict cookies, although some store functions may stop working. Eligible visitors can also use our Your Privacy Choices page.

Data retention and security

Information is kept only for as long as reasonably needed for orders, customer service, legal compliance, fraud prevention, and recordkeeping. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.

International processing

Shopify, suppliers, carriers, and other service providers may process information in countries outside the country where you live. Where required, recognized legal safeguards are used for international transfers.

Your rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or withdrawal of consent. You may also have rights concerning targeted advertising or the sale or sharing of personal information. To submit a request, email Contact@w29showroom.com. We may need to verify your identity before completing a request.

Children

The store is not intended for children below the age at which they can lawfully enter a purchase contract in their jurisdiction, and we do not knowingly collect personal information from children for that purpose.