Shipping Information

Last updated: August 30, 2026

W29 Showroom works with independent brands, suppliers, and fulfillment partners. Shipping cost, processing, and delivery estimates can differ by product and delivery address.

Where we ship

W29 Showroom currently accepts online orders for delivery addresses in the United States. A product can be ordered only when Shopify checkout provides an available delivery method for the exact items and U.S. address entered. If no shipping option appears at checkout, the order cannot currently be accepted for that product and address.

Processing

Orders paid online are released for processing after payment is confirmed. When an approved manual payment method, including Cash on Delivery, is offered at checkout, the order may be processed before payment collection according to the payment instructions shown during checkout. Handling time varies by supplier and product. Any product-specific or checkout estimate should be reviewed before placing the order. If an estimate is not available and timing is important, contact us before ordering.

Shipping charges and estimates

Available delivery methods, charges, and estimated timing are calculated at checkout for the selected products and U.S. delivery address. Delivery dates are estimates, not guarantees. Carrier delays, severe weather, peak periods, supplier processing, and incorrect addresses can affect delivery.

Multiple packages

Products from different suppliers can be dispatched separately. A single order may therefore have multiple packages, tracking numbers, or delivery dates.

Tracking

When tracking is supplied by the fulfillment partner, it is sent to the email address used for the order. Tracking can take time to update after a label is created.

Address accuracy

Customers must provide a complete and accurate delivery address. Email us promptly if a correction is needed. Changes cannot be guaranteed after processing begins. Additional carrier costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Lost, delayed, or damaged delivery

Email Contact@w29showroom.com with the order number and relevant details. Keep the product and packaging when an item arrives damaged. We will review the shipment information and work with the relevant supplier or carrier.

Order cancellation

Cancellation requests should be submitted as soon as possible. Cancellation cannot be guaranteed after a supplier begins processing or dispatches the order.